Proactive operations
24x7 remote monitoring and proactive maintenance help identify issues and support a stable environment.
Evergreen Services
Evergreen Services
Keep your ICT environment supported through Digi Data's Evergreen managed service offering.
Solution overview
A closer look at Evergreen Services.
Everyday support
On-site support, hardware refreshes, and a service desk are included in the service offering, with scope agreed for your organization.
Your local technology partner
What Digi Data offers.
We define the covered systems, monitoring, maintenance, on-site arrangements, hardware refresh plan, and service desk terms in your service agreement.
Explore all Managed Services solutions-
Service assessment
Identify your systems, users, recurring issues, business hours, and internal IT responsibilities.
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An agreed service scope
Define included tasks, exclusions, response arrangements, escalation, and reporting before service starts.
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Ongoing review
Review recurring issues and improvement priorities as your business and technology needs evolve.
Start a useful conversation
Tell us what you need.
Your current environment
Share the systems, users, locations, and existing products relevant to this solution.
Your business priorities
Tell us what needs to improve, your intended timeline, and any operational constraints.
Your next step
Call our team to discuss suitability, arrange a demonstration where relevant, or prepare a scoped quotation.